Overview
This article will help you setup the integration with Address Guard, which will help ensure all order edits and claims have verified shipping addresses. The goal is to reduce expensive carrier fees and wasted time by your customer service team dealing with these issues.
Learn more about Address Guard's platform & pricing, or request a demo to see how much you can save on monthly carrier fees.
Get Started
Before the integration can be established, please make sure you have an active account setup on Address Guard already. Simply, install the Shopify app to your store and configure your options (few minutes).
Step 1: Find your API Key & Secret in Address Guard
Within your Address Guard account:
General Settings > Integrations > Custom API
Copy the API Key and API Secret values
Step 2: Add Keys to your Shipment Guard account
Within your Shipment Guard account:
General Settings > Integrations > Address Guard
Enter in your API Key & API Secret values
Click Save
Going forward, Shipment Guard will begin processing any address checks against Address Guard's comprehensive address validation engine across 240+ countries.
Benefits of Address Verification with Shipment Guard
The underlying goal of Address Guard is to help brands reduce their carrier related issues such as expensive correction fees, redelivery fees, and the burden of having customer service having to deal with these issues. The integration with Address Guard handles the following within Shipment Guard:
Validate the shipping address after an order is placed and prompt the customer within the Order Editing widget for corrections. Address Guard can also:
Prompt the customer based on your enabled rules (ie: No PO Boxes, Military Addresses, Non-contiguous US States, etc) and encourage customers to make edits.
Prompt the customer with suggestions for minor address corrections.
Re-validate the new address to ensure the updated address is itself verified.
2. Validate the updated shipping address on the claims flow.
3. Provide clear validation status within the claims history & claims detail, giving your team confidence before reshipping the order to the customer.
4. Detailed analytics are available to show the effectiveness of Address Guard, alongside the # of unique address updates / corrections and savings mitigated by validation against package delivery issues.
Address Guard Pricing
Address Guard services over 3,000 of the world's largest brands on Shopify Plus, and offers a comprehensive platform that can be easily implemented in less than 5 minutes. The end result? A faster path to ROI while ensure your shipping policies are respected during the ordering process.
Pricing begins at: $0.03 per United States order & $0.04 per International order
Be sure to view the pricing information to get started
Processing over 15k orders per month? Request a personalized quote
Have a specific need or integration to better help your brand be successful? Address Guard is partnered with best-in-class providers such as Attentive, Recharge, Klaviyo and more.